FAQs

Q?HOW DO I SHIP MY MATERIALS AFTER THE CLOSE OF THE SHOW?
A.

Each shipment must have a completed Bill of Lading in order to ship materials from the show. All pieces must be labeled individually.

After materials are packed, labeled, and ready to be shipped, the completed Bill of Lading must be turned in at the general service center.

Make arrangements with your designated carrier to pick up your shipment at the address of the facility where the event is taking place. In the event your selected carrier fails to show, the shipment will be rerouted to the preferred carrier at the exhibitor’s expense.

You must notify your carrier of the date and times of pick up.

Q?WHAT HAPPENS TO MY EMPTY CONTAINERS DURING THE SHOW?
A.

You can pick up “Empty Labels” at the Service Center. Place a label on each container. Labeled containers will be picked up periodically and stored during the show.

At the close of the show, the empty containers will be returned to the booth in random order. Depending on the size of the show, this process may take several hours.

Q?HOW DO I LABEL MY FREIGHT?
A.

The label should include the exhibiting company, the booth number, the name of the event and addresses c/o LVE-IT VEGAS.

It is best to label every carton on a skid with at least your company name and booth number. For your convenience, we provide labels in every exhibitor kit.

Q?WHEN CAN I SHIP TO THE WAREHOUSE?
A.

We will begin accepting freight 30 days prior to move-in.

To ensure timely arrival of your materials at show site, freight should arrive by the deadline date listed on the Show Information page of your exhibitor kit. Your freight will be accepted after the deadline date, however additional charges will be incurred.

The warehouse will receive shipments Monday through Friday 7:30 am – 3:00 pm Pacific Standard Time. No appointments necessary.

Q?WHAT IS LAS VEGAS EXPO’S ADDRESS?
A.

Las Vegas Expo – 4075 East Post Road – Las Vegas, Nevada 89120. If you would like a map of our location, please click here.

Q?WHAT IS DRAYAGE?
A.

“Drayage” is an industry term for Material Handling; the service charge of handling products and booth properties from the freight trucks to the exhibit space.

Q?DO I NEED TO CHECK-IN AT THE LVE EXHIBITOR SERVICE DESK?
A.

You do not have to check-in at the LVE Exhibitor Service Desk when arriving to the show. However, feel free to stop by if there is anything we can assist you with.

Q?WHAT ARE YOUR HOURS OF OPERATION?
A.
Las Vegas Expo’s Office hours are Monday – Friday, 7:30 am to 4:30 pm Pacific Standard Time. Las Vegas Expo’s Warehouse hours are Monday – Friday, 7:00 am to 3:30 pm PST. However we work around the clock during installation and dismantling of shows, events, or exhibits.
Q?WHEN SHOULD I EXPECT TO RECEIVE ITEMS SHIPPED TO LVE’s ADVANCED WAREHOUSE?
A.

All items shipped to LVE Advanced Warehouse will be transported to your booth by the time you arrive on the first day of move in. If these items are not in your booth space by then, please visit our LVE Exhibitor Service Desk located at show site.

Q?WHAT SHOULD I BRING WITH ME TO SHOW SITE?
A.

Please bring all paperwork and documentation such as show forms, labor orders, electrical forms, logistic forms and any other paperwork that would better help us assist you if there are any issues.

Q?IF AN ISSUE ARISES AT SHOW SITE, WHO WOULD I NOTIFY?
A.

Every Las Vegas Expo show will have a LVE Exhibitor Services Desk located on show site. Our Customer Service staff will be able to help you with any questions or concerns. If there is something they can not answer, they will work with you to find the answer.

Q?IF I NEED TO ORDER SHOW SERVICES, WHAT DO I DO?
A.

Please visit our LVE Exhibitor Service Desk. Our staff will be able to assist you in ordering any of the following: Labor Services, Supervision, Logistics, Warehousing, Carpet, Electrical, Rigging and even Graphics.

Q?WHAT IF MY SHIPPED ITEMS ARE NOT IN MY BOOTH?
A.

All items should arrive to your booth by first day of move-in. If they do not, please take your shipping and tracking information to the onsite LVE Exhibitor Service Desk. Our Customer Service staff will notify you if the shipment has been received and help you track shipments not received if needed.

Q?WHEN WILL MY CARPET AND FURNISHINGS ARRIVE IN MY BOOTH?
A.

All LVE ordered carpet should be installed at your booth by first day of move-in. If you ordered electrical services such as electrical floor work, please make a note on your carpet order form. LVE will ensure the electrical is installed before any carpet installation is made.

All furnishings will arrive according to their own specific show schedule and move in times. Visit a Customer Service representative at the on-site LVE Exhibitor Service Desk to find the move-in furnishings time schedules.